Cancellation policy
How Subscriptions Work
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Subscriptions auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
Cancel or Change Anytime
There's no minimum commitment — you're free to pause, change, or cancel your subscription at any time. We make it easy to manage everything in three ways:
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Already Been Charged?
If a subscription order has already been processed by the time you cancel, don't worry. Our 30-day money-back guarantee still applies. Simply contact us at contact@onenazo.com within 30 days of delivery and we'll take care of it.